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How to ask us for help?

If you have any questions or problems with resources provided to you, you can contact the support service in several ways:

  1. You can use OTRS user interface to contact the computing center support: http://otrs.cc.spbu.ru. For authorization in the interface use the login and password of your RC CC account.
  2. Write a letter to user support support@cc.spbu.ru
  3. By calling :  user support - +7 (812) 428 - 47 - 75, software support - +7 (812) 428 - 43 - 51